No service in any department of the federal government is more exacting in hours of labor and hard work than the post-office, and no government service has more enthusiastic and faithful officers. On a recent occasion a ward politician was appointed to a place in the post-office. He was set to work “killing postage stamps” — that is, defacing the stamp on mailed letters. He worked away from 8 o’clock A.M. until noon, then deliberately quit his table, went up to the postmaster, and drawled out, “Look here, gineral, I wanted an app’intment, not hard work; and ef this is the best thing you can do for me, I’ll quit.” And the “wielder of powerfel political influence” quit, and departed to the more genial quarters of a drinking saloon up town.
The pay of the post-office clerk is exceedingly small, and, however earnest he may be as a partisan, the political tax annually levied is by no means a bright spot in his hard fortunes. We have mentioned how Mr. Coddington treated this custom; another example may not be out of place. When General Dix was post-master he was approached on the subject of allowing a subscription to be taken among the clerks for party purposes. He appeared to promptly coincide with the idea, making only one condition — that it should he taken up in his own way. He accordingly took a small blank book and wrote the following:
“This book will be handed to you by Mr. —, who is authorized to collect moneys of the clerks for political purposes; but I wish each clerk distinctly to understand that giving funds for such a purpose is at his own option. Those who give will not be helped by it, and those who refuse will not be injured.”
Possibly it is necessary for us to state that while the clerks saved their money, and the party wasn’t injured, the “grand central committee” was deprived of nothing more nor less than the means of indulging in a Champagne supper.
A post-office clerk, under the most favorable circumstances, has a delicate and responsible position to hold, for he is constantly subjected to suspicion. Money letters can be robbed before they reach the office, and can be robbed before they reach their owners after they leave the office. One day a person called on the postmaster with a letter written by a lady of great respectability, in which it was stated that “inclosed you will find ten dollars in liquidation of your bill against me.” But the letter had apparently been opened, and the remains only of the edges of the remittance, sticking to some paste, were left behind. The bill, save the remains of the slight mutilation alluded to, was gone. By examining the fragment still adhering to the paste the word one, one, one, oft repeated, presented itself. Thus this base attempt to swindle an honest creditor and defame the credit of the post-office was exposed.
People who come to the post-office and make complaints of being robbed, when they discover that they were mistaken never call and make reparation, or relieve the department of the charge made against its employees. A merchant, much excited, complained that a letter sent to him “by a most responsible house,” containing $500, had not been received. This charge was fortified by showing a letter from the postmaster who mailed the missing letter, certifying that it was forwarded, and contained the $500. Detectives were at once set to work to unravel the iniquity, but all efforts proved unavailing. Finally the post-office authorities, after weeks of hard work, called on the complaining merchant and asked if he had heard any thing about the missing money. “Oh,” replied the gentleman, with great vivacity, “that’s all right; by mistake that letter was thrown into the safe, and remained unopened nearly four weeks. Funny, wasn’t it?“ Not even an apology was made for charging the post-office with purloining the money, or for giving its officers so much unnecessary trouble.
Charges of dishonesty against the post-office are made where nobody but “extraordinary circumstances” are to blame. A letter containing two $1000 bills in it was delivered by the carrier, who, according to custom (ignorant of its contents, of course), at the house of its owner, shoved it into the hallway, under the door. The letter was missing. Complaint was made at the post-office; evidence was produced that the money had been forwarded. The detectives were set to work to trace out the robbery. The poor carrier, and the clerks in the office who handled the letter, were placed under surveillance. The clerks where the letter was mailed were “shadowed.” Every dollar they expended after the probable robbery was secretly inquired into, to see if any of them had been at any given time, after the letter was lost, unusually “flush;” but all signs failed. After a long time the floor covering of the hall was taken up, and there was the letter, “safe and sound”:the unfortunate carrier had thrust it under, instead of over, the oil-cloth.
The misdirection of letters is the cause of serious charges against the post-office. A letter containing $700 was mailed from Albany to New York. It was sent from a well-known person, and the package which was supposed to contain the letter, made up in Albany, was not opened until it reached New York. Both ends of the line were under suspicion. It was stated that the letter was addressed Mr. _ _ Broadway, New York. After a long search it was found that the letter had never left Albany at all, being directed by mistake Mr. _ _ , Broadway, Albany, and the faithful clerks had thrown it into their own city delivery box instead of forwarding it to New York. The confusion in the mind of the writer of the letter grew out of the fact that there is a Broadway in both cities, and from force of habit he wrote the wrong address.
Miserable chirography is one of the most prolific causes of post-office inefficiency. It is safe to say that unmistakenly written directions would remove nine-tenths of the complaints. What is a nonplused clerk to do with letters addressed to “Mahara Seney,” “Old Cort,” or “Cow House,” when Morrisania, Olcott, and Cohoes were really intended?
One day, possibly four years ago, Mr. Kelly was sitting in his private office opening his personal letters, and enjoying the delusion that every thing was working satisfactorily, when, to his surprise, he found one letter from Washington calling his especial attention to the “enclosed editorial,” cut from the Tribune, in which the carelessness of his clerks, and the generally unsatisfactory manner with which he carried on his business, were dilated upon, ending with the startling announcement that, under the present management of the department, it took four days to get a letter from New York to Chappaqua, distance about thirty miles, and made literally no distance by a fast railway! Consternation ensued, and Mr. Kelly, to commence examination into these serious charges, sent a special agent to Chappaqua for he envelope of said delayed letter. At the place named the official fortunately not only found what he went after (the envelope), but also Mr. Greeley and “Miles O’Reilly.” After due explanations the envelope was handed to Miles O’Reilly, with the query of what he thought was the meaning of the superscription.
“Why,” said that genial wit, who had once been a deputy postmaster, “the devil himself couldn’t make it out.”
The envelope was then brought to the attention of the berated clerks, who looked at it with glazed eyes, the hieroglyphics suggesting somewhat the same intellectual speculation that would result from studying the foot-prints of a gigantic spider that had, after wading knee-deep in ink, retreated hastily across the paper.
At the post-office, when they distribute letters, those on which the direction is not instantly made out, to save time, are thrown in a pile for especial examination; if a second and more careful study fails, they are consigned to an especial clerk, who is denominated the chief of the bureau of “hards.” To this important functionary the envelope of Chappaqua was at last referred. lie examined it a moment, and his eye flashed with the expression of recognizing an old acquaintance. “This thing,” said he, holding up the envelope with the tip ends of his fingers, “came to me some days ago along with the other ‘hards.’ I studied the superscription at my leisure a whole day, but couldn’t make it out. I then showed it to the best experts in handwriting attached to the office, and called on outsiders to test their skill; but what the writing meant, if it was writing, was a conundrum that we all gave up. Finally, in desperation, it was suggested, as a last resort, to send it to Chappaqua,” which happened to be its place of destination. Such is the literal history of the reason of an earnestly written denunciation of the inefficiency of the city post.
We have traced the growth of the post-office of New York from the time when it found but partial employment for one postmaster and a single assistant to the present, and what a change! Language fails to give an idea; statistics pall on the ear in unmeaning sounds, and only confuse the mind. A few random illustrations must therefore suffice.
The discipline and efficiency of the city post is shown in the reminiscence that, twenty years ago, before there was a postal treaty with England, people in that country, according to their caprice, endorsed on the outside of their letters by what line of steamers they desired them to be sent. By some accident neither of the two composing the American line crossed from England in six months! The consequence was an extraordinary accumulation of letters endorsed “by American steamer;” and when the Washington did reach this port, having “broken her shaft, and been frozen up in the harbor of Bremen,” she had a six months’ mail on board. This enormous collection of letters was taken to the post-office, and the clerks, without neglecting their daily routine duties and working “overtime,” distributed this accumulation in ten days! The same number of letters, without interfering with the daily business of the office, would now be distributed in one hour!
Large publishing houses and newspaper establishments afford great assistance to the post-office by making up their own mails according to printed lists and instructions furnished by the Post-office Department. If this were not the case, the facilities afforded would not be adequate to perform the required service. To illustrate: If it were not advantageous to publishers to aid in the prompt circulation of their papers and magazines, and they should send their daily distribution to the post-office in one indiscriminate mass, that institution would be literally “avalanched; “ floors, desks, clerks, and every available place for storage would be buried under one vast pile of accumulated mail matter.
Instead of there being as formerly only a few straggling letters, two hundred and fifty thousand postage stamps are, on an average, daily canceled, and that is a representation of the number of domestic letters delivered at the post-office every twenty-four hours.
It costs the government sixty thousand dollars annually for cartage to haul this vast amount of mail matter to the stations and railway lines.
One comparative statement more. The city of New York is divided into twelve postal stations, each one having its distinct officer and clerks. Station A, situated in the heart of New York, does a larger business than either of the cities of Buffalo, New Haven, Hartford, Hudson, or Troy.
Such is the epitomized history, illustrated by the post-office, of the growth and prosperity of the city of New York.
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